At Latin Spirit, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and exchange policy to make things right.

Our Commitment to You:

Quality Guarantee: We stand behind the quality of our products. Every item is printed with care and attention to detail using premium materials and state-of-the-art printing technology. However, if you receive a product that is defective, damaged, or not as described.

Easy Returns Process: We understand that sometimes things don’t go as planned. If you got a wrong, misprinted, damage or defective item. Simply contact our customer service team within 30 days of receiving your order. Our friendly representatives will guide you through the returns process and provide you with a return authorization and instructions on how to proceed.

Custom Orders: Please note that custom-made or personalized items are not eligible for return or exchange unless they are defective or damaged upon arrival. We recommend reviewing your design carefully before placing your order to ensure accuracy.

Important Notes:

According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:
  1. the supply of goods that are made to the consumer’s specifications or are clearly personalized;
  2. sealed goods which were unsealed after delivery and thus aren’t suitable for return due to health protection or hygiene reasons,

therefore Printful reserves rights to refuse returns at its sole discretion.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.
Contact Us:

If you have any questions or concerns about our return and exchange policy, please don’t hesitate to contact our customer service team. We are here to assist you every step of the way and ensure that your shopping experience with [Webshop Name] is nothing short of exceptional.

For more info on returns, please read our FAQs.